Sr. Presales Engineer

RackN
RackN

Sales & Business Development

North America · Remote

USD 200k-225k / year

Posted on Oct 27, 2026
RackN • Based in North America • Remote RackN is in a hyper-growth phase and poised to dominate the infrastructure automation and lifecycle management market. We are looking for a rock star to help us drive exponential revenue with new and existing customers. Job Duties & Responsibilities- Pre-Sales Support: Provide technical expertise during the sales cycle, helping prospects and partners understand the benefits of automation solutions. Support the sales team in responding to technical queries, reviewing customer requirements, and providing the necessary product guidance to close deals.- Technical Presentations & Demos: Deliver clear, compelling product demonstrations and presentations to both technical and non-technical audiences. Show how Digital Rebar software can transform data center operations and solve key business, operational, and technical challenges.- POV Scoping & Implementation: Lead the discovery and requirements gathering for integrated solutions that improve the efficiency and scalability of data center operations. Work with customers to understand their use cases and partner with Customer Success and the CTO office to propose solutions that make use of current and new infrastructure tooling.- Sales & Marketing Support: Work closely with sales and marketing teams to develop strategies that target key accounts and drive growth. Help identify new logos and expansion opportunities, create tailored demonstrations and POV (Proof-of-Value).- Consultative Presales Engagement: Act as a trusted advisor to customers, helping them navigate the complexities of automating their data center infrastructure. Work closely with their IT and operations teams to propose the most effective solutions and demonstrate clear ROI.- Partner & Customer Relationships: Build and maintain strong relationships with customers, channel partners, and internal teams. Act as a go-to technical resource for customers throughout the sales cycle and ensure they are fully supported before, during, and after deployment.- Market & Product Knowledge: Stay up to date with the latest trends and best practices in data center automation, including advances server management, AI-driven infrastructure automation, and software platforms. Provide valuable insights on how customers can leverage automation to solve their unique challenges.- Create Technical Content: Work with marketing teams to produce helpful technical resources, such as blog posts, recorded demos, case studies, technical presentations, white papers, videos and webinars to help customers understand how our automation solutions can improve their operations.- Opportunity Qualification: Evaluate and qualify the technical and operational aspect of sales opportunities for new prospects and existing customers. Provide support to ensure opportunities are fully addressed and optimized. What We Are Looking For- Presales and Project Management Experience: You have experience partnering with sales leaders selling software to large enterprise. Must have elite presentation and technical demonstration skills and a strong understanding of MEDDPICC. A solid project management background is highly desirable.- Experience in Data Center Automation: Strong understanding of data center operations and hands-on experience with automation technologies (such as server build pipelines, workload automation, AI-driven processes, or cloud technologies) that streamline infrastructure management.- Technical Expertise: Hands-on experience with server automation (PXE), management, system build tooling (MaaS, Ironic, Foreman, Terraform), AI, containers, cloud platforms, networking, storage, virtualization, LINUX, operating systems, Python, clusters, and CI/CD technologies. Experience in implementing automation solutions in real-world environments is a major plus. Expectation is this individual will maintain their own demo environment.- Strong Communication Skills: Ability to explain technical concepts in an easy-to-understand manner. Comfort with presenting to both technical teams and decision-makers, with the goal of demonstrating clear value from automation solutions.- Customer-Focused: Strong ability to build relationships with customers and partners and work with them through the entire sales process, from initial inquiry to deal closure. A focus on customer success is key.- Team Player: Collaborative, extroverted mindset, working effectively with internal teams, partners, and customers. Experience / Education- Experience: The role typically requires 5+ years of experience in technical sales or sales engineering, ideally with a background in data center automation and infrastructure management.- Education: A 4-year degree in Engineering, Computer Science, or a related field; or equivalent professional experience.- Certifications: Industry certifications in cloud technologies, automation tools, or infrastructure management (e.g., AWS, Azure, Kubernetes, Ansible) are beneficial. Work ArrangementFully Remote with domestic and international travel when required. Compensation70% salary30% bonus based on sales target attainmentOTE: $200k-$225k based on experience and expertise