Sales / Services Engineer
RackN
Sales & Business Development
United States · Remote
Posted on Dec 26, 2025
Sales Engineers joining the team now will have opportunities to expand their skills and grow into leadership positions as we expand. We offer a competitive compensation package that provides excellent benefits including stock options, matching 401(k), full family health/dental/vision and short/long term disability.If you are looking for the opportunity to leverage your technical and sales skills to put your thumbprint on the sales engineering organization from the ground-up then this is it.What you will doAs a Sales Engineer you will be accountable for 2 key and critically important areas of our sales process:- Obtaining “technical wins” on sales opportunities by working with our customers’ and prospects’ technical champions to ensure they understand how RackN can help them achieve their objectives. Most of the time this will be supporting self-trials. This includes: - Fielding technical questions on RackN product by customers - Preparing and providing Demo of RackN product to customers - Developing new Demo scenarios to highlight features based on customer requests - Building basic automation scripts or expanding on existing scripts- Being the “face of the customer” when communicating back to RackN product managers and engineers. You will be an integral part of the engineering team and offer thoughtful requests on features and products that reflect your knowledge from working with our customers.To succeed, you must be comfortable engaging DevOps Architects and SRE leaders at the technical and business levels. You will use your skills and knowledge to be considered a trusted advisor by these stakeholders.Our Sales ApproachRackN is a product-driven sale. Our lead generation is focused on technical leaders and self-trial. In this type of technical sales approach, the Sales Engineer will be a key point of contact and help prospects learn about our products, map automation to their business needs and build proof of concept integrations.Skills and BackgroundTechnical skills:- Knowledge/experience with datacenter automation products that combine elements of provisioning, configuration and IaC (infrastructure as code) automation.- Hands-on experience in infrastructure operations environments; comfort with Linux is required.- Familiarity with platforms like Ansible, Terraform, Puppet/Chef, VMware, Cloud, Kubernetes.Business skills:- Enterprise technical-sales experience.- Comfortable presenting to individuals and groups to inform, educate and train them on RackN products and solutions.- Collaborate closely with an excellent team of engineers who are highly engaged in the customer experience.Experience- 1–3 years of experience in a pre-sales environment supporting the kind of technology referenced above; excited about growing into a leadership role as RackN grows.Travel Expectations- This is a US remote work position (must be US based and authorized).- Since customer engagement is remote and distributed, minimal travel is expected (about 3 days per month).Additional details- All roles have customer-facing expectations and a background check will be performed.- RackN does not sponsor at this time. Contact careers@rackn.com.