Job Summary And Primary Responsibilities

• Auftragsannahme und Bearbeitung von eingehenden Bestellungen sowie Berechnung dieser
• OP Leihsendungen planen und koordinieren
• Rückholung der Leihsendungen planen und durchführen
• Rechnungsstellung und Klärung offener Fälle
• Systemische Durchführung von Buchungen
• Gutschriften und entsprechende Kundenkommunikation
• Aufnahme und Koordination von Kundenreklamationen
• Führt andere zugewiesene Aufgaben aus
  

Key Responsibilities

• Receive all orders by phone, fax, or e-mail. Process incoming/outgoing orders and ensure invoicing is accurately performed in time
• Schedule loaners and coordinate surgery coverage.
• Ensure loaners are returned promptly after surgery.
• Enter and/or update all pertinent data regarding complaints, customer information or change orders.
• Maintains unbilled loaner information and reports status to management.
• Performs other duties as assigned
  

Required Skills / Capabilities

• Sichere EDV-Kenntnisse im MS Office Paket und fundierte ERP-Kenntnisse
• Hohes Maß an Selbständigkeit und Eigeninitiative
• Sehr kundenorientiertes Arbeiten
• Gute Englisch-Kenntnisse (B2_Level)
• Proficient and accurate with word processing (Word), spreadsheets (Excel), presentation programs (Power Point) and ERP knowledge
• High degree of self-initiative and innovative capacities
• customer-oriented work
  

Education And Experience

• Abgeschlossene kaufmännische Ausbildung
• Berufserfahrung im Bereich Customer Service/ Vertriebsinnendienst wünschenswert
• Associate’s Degree (A.A) or equivalent from two-year college or technical school
• Typically requires a minimum of 1 - 2 years of related experience
  

Travel And/or Physical Requirements

• sitting/standing tasks
  

For roles that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).

NuVasive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. The “EEO is the Law” poster options are available here . NuVasive's EEO policy is available here .

About NuVasive

NuVasive, Inc. (NASDAQ: NUVA) is the leader in spine technology innovation, with a mission to transform surgery, advance care, and change lives. The Company's less-invasive, procedurally integrated surgical solutions are designed to deliver reproducible and clinically proven outcomes. The Company's comprehensive procedural portfolio includes surgical access instruments, spinal implants, fixation systems, biologics, software for surgical planning, navigation and imaging solutions, magnetically adjustable implant systems for spine and orthopedics, and intraoperative neuromonitoring technology and service offerings. With more than $1 billion in net sales, NuVasive has approximately 2,700 employees and operates in more than 50 countries serving surgeons, hospitals, and patients. For more information, please visit www.nuvasive.com .