Recruiting & People Operations Specialist

At Levitate, we’re on a mission to make a real impact - for our customers, our team, and the world around us. We believe the best work comes from people who are curious, driven, and excited to grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

• Creating Magic ✨ You have the persistence and grit to turn ambitious ideas into remarkable outcomes.
• Showing Customer Empathy ❤️ You bring humble confidence, listening deeply, and putting customers first.
• Making Data-Driven Decisions 📊 You pair creativity with insights to make smarter, faster choices.
• Focusing on Solutions, Not Problems 🔍 You approach challenges with positivity and critical thinking, always looking for the way forward.
• Making Small Improvements Every Day 🌱 You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you won’t just do a job, you’ll help create meaningful experiences, solve real problems, and shape the future of our company.

We are looking for an experienced Recruiting & People Operations Specialist who is excited to build and scale our Toronto office. In this full-time, in-office role, you’ll own end-to-end recruiting for our 16-person (and growing!) Toronto team while also serving as the first point of contact for basic HR questions and light office coordination.

Approximately 80% of your time will be dedicated to recruiting for our Toronto office, and the remaining 20% will focus on people operations and office management tasks. For example, receiving packages and being a friendly, organized presence in the office.

You’ll play a key role in creating a positive, high-touch experience for candidates and employees alike, and you’ll partner closely with the U.S.-based recruiting and HR teams as we continue to grow.

Key Responsibilities

Recruiting (80%)

• Own full-cycle recruiting for roles based in our Toronto office (technical and/or non-technical), from intake with hiring managers through offer and close.
• Build strong, diverse pipelines through sourcing, networking, and creative outreach strategies.
• Attend career fairs at local universities and establish ongoing relationships with staff.
• Screen candidates for skills, experience, and values alignment; coordinate interviews and ensure a smooth process from first touch to offer.
• Advise hiring managers on market trends.
• Provide a high-quality candidate experience with clear, timely communication and thoughtful follow-through.
• Maintain accurate data in our ATS (Greenhouse) and leverage metrics (time-to-fill, pipeline conversion, etc.) to inform recommendations and continuous improvement.
• Partner with the VP of Talent and broader Talent team to refine our employer brand in the Toronto market.

People Operations & HR Support (15%)

• Serve as a first-line resource for basic HR questions from Toronto employees (e.g., policies, processes, benefits logistics, holidays, etc.), escalating more complex matters to the VP of Talent and/or HR leadership.
• Support onboarding for new hires in Toronto, including first-day logistics, paperwork coordination, and helping them feel welcomed and set up for success.
• In coordination with our U.S.-based team, help implement and communicate people programs and processes locally (e.g., performance cycles, engagement initiatives, policy rollouts).
• Ensure local HR practices align with Canadian and Ontario employment standards, partnering with HR leadership and external advisors as needed.

Office Management & Culture Support (5%)

• Be an in-office point person for day-to-day needs: greeting visitors, receiving packages, overseeing shared office supplies, and helping coordinate small events or team gatherings.
• Partner with internal stakeholders (Talent, Operations, Finance) to keep the Toronto office running smoothly and efficiently.
• Identify opportunities to improve the in-office employee experience and help foster a collaborative, inclusive culture.

Qualifications

• 3-5+ years of full-cycle recruiting experience, ideally in a fast-growing tech or startup environment.
• Experience hiring in Canada; familiarity with Ontario employment standards and Canadian HR practices is strongly preferred.
• Demonstrated success partnering with hiring managers and leaders to fill a variety of roles.
• Comfortable handling basic HR questions and processes; experience in a blended recruiting/HR or recruiting/people ops role is a plus.
• Highly organized with strong attention to detail; able to manage multiple requisitions and priorities with a sense of urgency.
• Excellent communication and interpersonal skills—able to build trust with candidates, employees, and leaders.
• Proficiency with applicant tracking systems (ideally Greenhouse) and HR information systems; strong tech-savviness.
• Ability and desire to work in-office full-time in Toronto (this is not a remote or hybrid role).

Ideal Candidate Profile

• You are a recruiting pro who loves owning the full recruiting cycle and you’re energized by helping a new office grow.
• You’re comfortable wearing multiple hats and enjoy having a mix of recruiting, HR support, and light office coordination in your day.
• You’re proactive, resourceful, and not afraid to build or improve processes as we scale.
• You care deeply about candidate and employee experience and bring empathy, professionalism, and discretion to all people-related interactions.
• You thrive in a fast-paced, evolving environment where you can have a direct impact on the team’s growth and culture.

Our commitment to our staff is showcased not only through our strong company culture, but also through our employee-centric benefits and programs including:

• Paid time off and paid provincial holidays to facilitate strong work-life balance
• Paid parental leave that provides employees with support and flexibility as they grow their families
• Extensive benefit options including private pension matching, healthcare benefits, etc. Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and events