Manager, Business Operations and Strategy
Hinge Health
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See open jobs at Hinge Health.See open jobs similar to "Manager, Business Operations and Strategy" Duke Capital Partners.Operations
San Francisco, CA, USA
Posted on Monday, September 25, 2023
About the Role
Hinge Health is creating a new health care system, built around you. Accessible to 26 million members across 1,500 customers, Hinge Health is the #1 digital clinic for joint and muscle pain, delivering superior member outcomes and proven claims reductions. We pair the industry’s most advanced motion technology and wearable pain relief with a complete clinical care team of physical therapists, physicians, and board-certified health coaches to help people move beyond pain and reduce surgeries and opioid use. Hinge Health’s HingeConnect integrates with 1 million+ in-person providers to enable earlier interventions for avoidable MSK surgeries. Four in five health plans and employers with a digital MSK solution trust Hinge Health, including Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, State of New Jersey, US Foods, and Verizon. Learn more at http://www.hingehealth.com
About the Role
We're looking for an individual who can drive both strategic initiatives and operational excellence on each key project. This team’s mission is to drive key strategic initiatives at Hinge Health, with the focus on developing company strategy, operations transformation, and program management of key cross-functional strategic initiatives.
Example project areas include:
- New revenue / product strategies (e.g., business case modeling, market / competitor landscaping)
- Piloting and taking new products to market (e.g., 0 to 1 product developing, scaling new product to full roll-out)
- Business outcome management
- Scaling and transforming operations
Description of an ideal candidate:
The ideal candidate has had a mix of both strategy and operations project experience. Start-up experience is a plus, but not a must as we look for individuals who can thrive in ambiguity. We are looking for an individual who can see the "big picture" but is also willing to roll up their sleeves to help us continuously improve.
#LI-NS1
WHAT YOU’LL ACCOMPLISH
- Strategy: Provide strategic insights to leadership in order to inform the strategic direction of the company: conduct market research (including interviews), drive competitive analyses, and pre-digest information prior to sharing with executives
- Operations / Execution: Drives execution of projects, including program management and change management
- Business Performance Management: Manage the business performance (metrics) / KPIs / SLAs of the business (as applicable to project(s) or role)
WHAT WE’RE LOOKING FOR
- Systems thinker: Highly analytical, able to break down a problem. Builds robust models / frameworks aimed at solving problems.
- Project Management: Able to manage multiple projects at once from discovery phase to execution within prescribed timelines, ensuring all success criteria are met
- Prioritization: Able to execute on projects within prescribed timelines in an environment with competing demands
- Change management: Able to influence stakeholders to affect process change. Thoughtful approach from planning to monitoring.
- Data Integrity: Able to assess and ensure quality of data needed for analysis (excel)
- Decision making: Makes high-quality and timely decisions
BONUS POINTS
- Healthcare experience is a plus
- Strong analytical skills / mindset is a plus (e.g., excel, SQL)
- Consulting / Investment banking experience
- IPO experience
WHAT YOU'LL LOVE ABOUT US
- Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
- Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
- Modern life stipends: Manage your own learning and development budget, use the mental health to support therapy costs, and lifestyle stipends to cover your favorite wellness services, and work-from-home equipment.
- Flexible vacation and paid time off: Employees have flexibility to choose when, how, and why they take time off to rest and recharge. Exempt employees can take advantage of our flexible pto program. Nonexempt employees can utilize up to two weeks of sick time and up to 17 days of vacation per year, including mental health days.
- In Office Perks: Daily lunch, coffee/tea and office snacks, and weekly social hours.
- Other compensation: At Hinge Health, we want every employee to be invested and rewarded in the future success of the company. All full-time positions are eligible for equity.
About Hinge Health:
LinkedIn recently named Hinge Health one of the Top 50 Startups. Forbes, Fast Company, and Inc. have also recognized our technology, innovation, and culture.
Since our founding in 2014, we've raised more than $800 million from leading investors, including Coatue and Tiger Global. We work with 1000 customers across every industry and the public sector — including Salesforce, Verizon, and the State of New Jersey — to give more than 23 million people access to the care they need. We’re positioned to continue leading the market with unmatched investments in clinical research, care innovation, machine learning, AI, and computer vision.
Diversity and Inclusion:
We’re committed to building diverse teams that reflect the communities we serve. Visit hingehealth.com/diversity-equity-and-inclusion to learn more about what moves us.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By providing your information through this page or applying for a job at Hinge Health, you acknowledge that Hinge Health will collect, use, and process your information as part of our job application process. For more information on how Hinge Health processes your personal information, click here to view our Applicant and Personnel Privacy Notice.
Disclaimer:
There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that we will never ask for your financial information at any part of the interview process including the post-offer stage, and will only correspond through @hingehealth.com domain email addresses.
If you encounter any suspicious activity, we recommend you cease all communication with the individual and consider reporting them to the U.S. FBI Internet Crime Complaint Center. If you would like to verify the legitimacy of an email you received from our recruiting team, please forward it to security@hingehealth.com
*Please do not send resumes via email*
This job is no longer accepting applications
See open jobs at Hinge Health.See open jobs similar to "Manager, Business Operations and Strategy" Duke Capital Partners.