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Physical Therapist Manager (Remote)

Hinge Health

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Posted 6+ months ago

Hinge Health is creating a new health care system, built around you. Accessible to 26 million members across 1,500 customers, Hinge Health is the #1 digital clinic for joint and muscle pain, delivering superior member outcomes and proven claims reductions. We pair the industry’s most advanced motion technology and wearable pain relief with a complete clinical care team of physical therapists, physicians, and board-certified health coaches to help people move beyond pain and reduce surgeries and opioid use. Hinge Health’s HingeConnect integrates with 1 million+ in-person providers to enable earlier interventions for avoidable MSK surgeries. Four in five health plans and employers with a digital MSK solution trust Hinge Health, including Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, State of New Jersey, US Foods, and Verizon. Learn more at http://www.hingehealth.com

Work From Anywhere

For this position the individual has the flexibility to work anywhere, within the US.

About the Role

The Manager, Physical Therapy (PT Manager) leads a team of Physical Therapists and contributes to the overall development of the PT Organization by enabling key operational projects. The PT Manager ensures our physical therapists are effectively evaluating and treating patients via telehealth and that services are delivered in a cost-effective manner. This leader empowers physical therapists to do the best work of their lives by promoting a culture of innovation, continual learning and improvement. Doctorate in Physical Therapy (DPT) required.

Hinge Health physical therapists are on the edge of delivering virtual MSK care enabled by advanced technology. Come join us if you are excited to lead our physical therapists in defining what that should look like!

#LI-ES1

DESCRIPTION OF AN IDEAL CANDIDATE

The successful candidate is both a talented clinical operations and people manager who motivates and inspires a remote, distributed team. This individual thrives in a fast-paced environment and proactively identifies opportunities to improve the operations and clinical outcomes of a virtual physical therapy team. This leader is skilled in supporting and up-leveling clinicians’ patient care management skills as they leverage ever-evolving digital tools and innovative technologies. The candidate has demonstrated success in leading teams through continual change while keeping business outcomes and team satisfaction high. Two years of supervisory experience with clinical personnel is required.

WHAT YOU’LL ACCOMPLISH

PT Team Patient Management: Coaches and supports team to meet and/or improve upon performance relating to PT service level agreements, caseload management, clinical documentation, and compliance.
PT Team Patient Satisfaction and Outcomes: Coaches and supports team to meet and/or improve upon performance relating to member feedback and clinical outcomes. Continually strengthen PTs’ digital health efficacy and delivery of a Best In Class telehealth experience.
Operational Effectiveness: Drives operational projects that improve key business and clinical outcomes within the PT organization.
People Leadership: Hires and onboards A-Players as needed and supports the performance and professional growth of employees to achieve team and company goals.

WHAT WE'RE LOOKING FOR

Team Management: Continually monitors, coaches and drives performance improvement for direct reports relative to PT Outcomes. Experience of 1-4 years of direct people management of at least a team of 3 employees.
Problem-solving: Finds solutions to a variety of clinical, operational and business challenges faced by the team. Navigates the organization efficiently and effectively to align the appropriate stakeholders to make high quality decisions.
Operational Improvement: Utilizes data and qualitative feedback to identify operational improvements that will help drive key business outcomes. Designs and leads experiments, develops standard operating procedures, and monitors team outcomes.
Change Management: Mobilizes and coaches team members through the change process to deliver results and outcomes in a fast-moving environment.
Effective communication: Communicates effectively with direct reports, leadership team, and cross-functional collaborators.

BONUS POINTS

Experience leading operational projects that require a high degree of change management
Experience in digital health and/or leading clinicians in a remote, distributed environment

WHAT YOU'LL LOVE ABOUT US

Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development budget, use the mental health to support therapy costs, and lifestyle stipends to cover your favorite wellness services, and work-from-home equipment.
Flexible vacation and paid time off: Employees have flexibility to choose when, how, and why they take time off to rest and recharge. Exempt employees can take advantage of our flexible pto program. Nonexempt employees can utilize up to two weeks of sick time and up to 17 days of vacation per year, including mental health days.
Other compensation: At Hinge Health, we want every employee to be invested and rewarded in the future success of the company. All full-time positions are eligible for equity.

About Hinge Health:

LinkedIn recently named Hinge Health one of the Top 50 Startups. Forbes, Fast Company, and Inc. have also recognized our technology, innovation, and culture.

Since our founding in 2014, we've raised more than $800 million from leading investors, including Coatue and Tiger Global. We work with 1000 customers across every industry and the public sector — including Salesforce, Verizon, and the State of New Jersey — to give more than 23 million people access to the care they need. We’re positioned to continue leading the market with unmatched investments in clinical research, care innovation, machine learning, AI, and computer vision.

Diversity and inclusion:

We’re committed to building diverse teams that reflect the communities we serve. Visit hingehealth.com/diversity-equity-and-inclusion to learn more about what moves us.

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

By providing your information through this page or applying for a job at Hinge Health, you acknowledge that Hinge Health will collect, use, and process your information as part of our job application process. For more information on how Hinge Health processes your personal information, click here to view our Applicant and Personnel Privacy Notice.

Disclaimer:

There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that we will never ask for your financial information at any part of the interview process including the post-offer stage, and will only correspond through @hingehealth.com domain email addresses.

If you encounter any suspicious activity, we recommend you cease all communication with the individual and consider reporting them to the US FBI Internet Crime Complaint Center. If you would like to verify the legitimacy of an email you received from our recruiting team, please forward it to security@hingehealth.com.

*Please do not send resumes via email*

If you're interested - we'd love to hear from you.