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Sr. Product Designer

Hinge Health

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Product, Design

San Francisco, CA, USA · Portland, OR, USA · Austin, TX, USA · Seattle, WA, USA

Posted on Friday, February 24, 2023

Hinge Health is creating a new health care system, built around you. Accessible to 26 million members across 1,500 customers, Hinge Health is the #1 digital clinic for joint and muscle pain, delivering superior member outcomes and proven claims reductions. We pair the industry’s most advanced motion technology and wearable pain relief with a complete clinical care team of physical therapists, physicians, and board-certified health coaches to help people move beyond pain and reduce surgeries and opioid use. Hinge Health’s HingeConnect integrates with 1 million+ in-person providers to enable earlier interventions for avoidable MSK surgeries. Four in five health plans and employers with a digital MSK solution trust Hinge Health, including Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, State of New Jersey, US Foods, and Verizon. Learn more at http://www.hingehealth.com

Here at Hinge Health, we welcome all applicants and know a diverse team makes us better and stronger. We look for individuals who embody our leadership principles and we value varied experiences and skill sets. Beyond specific work experience, we also look for unique capabilities and skill sets that are key indicators an applicant will thrive in our fast-paced, frequently evolving environment. If this sounds like the kind of place you’d like to be part of, please apply - we would love to hear from you!

Work From Anywhere

We believe that remote work and in-person work have their own advantages and disadvantages, and want to be able to leverage the best of both worlds. Some roles which require a greater degree of day-to-day collaboration will benefit from more in-person opportunities. Employees in Hybrid roles are expected to be in office 1 day/week (Wednesdays) in hub locations that have an office, and may be expanded to 2 days in 2024.

About the Role

The Design & UX Group is highly multidisciplinary made up of designers from all backgrounds (product, industrial, visual, motion, etc), researchers, content strategists, program managers, and more.

As a Sr. Product Designer, you will be responsible for leading the definition, design, and delivery of personalizing the exercise therapy experience for Hinge Health members. You will set the vision, then work back to deliver value to customers. You will be in the unique position to partner with leadership in pioneering a healthcare product known for its user-friendly experience and ease of use. You’ll be collaborating with product, engineering and care teams from concept to launch. You will lead as a strong systems thinker, crafting our user experience, interaction patterns and guidelines to promote a unified design language across all touch points. Additionally, you will bring practice improvement, thought leadership, creative thinking, and mentorship for less experienced designers. You will have a direct impact in improving the lives of people struggling with muscular skeletal health conditions.

Come join us. https://www.hingehealth.design/

#LI-ME1

WHAT YOU’LL ACCOMPLISH

Create product experience vision; identify and visualize opportunities to up-level our products, experiences to benefit our users and our brand
Design layouts, UI, interaction patterns, visual design, and system components
Communicate design vision and interaction with prototypes, presentations, and mocks
Identify needs and key opportunities for user input; help plan and conduct user research with our user research team with contextual interviews, think-alouds, A/B tests, surveys and analysis
Lead the development and delivery of solutions that meet intended goals and creating outcomes that positively impact key metrics
Collaborate with engineers, product managers, careteams and other designers to ensure designs drive desired UX, business, and technical outcomes
Evangelizing design practices and finds opportunities to elevate confidence in our work across the larger company

WHAT WE'RE LOOKING FOR

5+ years of UX/product/service design experience
Portfolio that showcases your strong skills in user experience, service, interaction and product design
Mastery over user research and human-centered design processes
Ability to provide thoughtful critique and helpful guidance to others
Proven success presenting work at executive level and using design to build alignment
Ability to provide strong influence and impact on product direction by being a thoughtful, proactive partner with Product and Engineering colleagues
Solid history in leading product design and/or service design for consumer apps and products
Strong background in designing and shipping for responsive web and mobile app
Bachelor's or Master’s degree in Interaction Design, Product Design, Industrial Design, Human-computer Interaction (HCI), or equivalent

BONUS POINTS

A 0 to 1 mindset — you’re comfortable navigating ambiguity, partnering closely with product and engineering teammates to make decisions quickly, learn from them, and iterate. You aren’t afraid to put something out there to get rapid feedback.
Design innovator — you are excited to redefine a space by bringing novel, delightful ideas to the table. You are able to pull from unexpected sources of inspiration.
Master of many mediums — you design seamlessly across mobile, desktop, wearables and other interfaces

WHAT YOU'LL LOVE ABOUT US

Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development budget, use the mental health to support therapy costs, and lifestyle stipends to cover your favorite wellness services, and work-from-home equipment.
Flexible vacation and paid time off: Employees have flexibility to choose when, how, and why they take time off to rest and recharge. Exempt employees can take advantage of our flexible pto program. Nonexempt employees can utilize up to two weeks of sick time and up to 17 days of vacation per year, including mental health days.
In Office Perks: Daily lunch, coffee/tea and office snacks, and weekly social hours.
Other compensation: At Hinge Health, we want every employee to be invested and rewarded in the future success of the company. All full-time positions are eligible for equity.

About Hinge Health:

LinkedIn recently named Hinge Health one of the Top 50 Startups. Forbes, Fast Company, and Inc. have also recognized our technology, innovation, and culture.

Since our founding in 2014, we've raised more than $800 million from leading investors, including Coatue and Tiger Global. We work with 1000 customers across every industry and the public sector — including Salesforce, Verizon, and the State of New Jersey — to give more than 23 million people access to the care they need. We’re positioned to continue leading the market with unmatched investments in clinical research, care innovation, machine learning, AI, and computer vision.

Diversity and Inclusion:

We’re committed to building diverse teams that reflect the communities we serve. Visit hingehealth.com/diversity-equity-and-inclusion to learn more about what moves us.

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

By providing your information through this page or applying for a job at Hinge Health, you acknowledge that Hinge Health will collect, use, and process your information as part of our job application process. For more information on how Hinge Health processes your personal information, click here to view our Applicant and Personnel Privacy Notice.

Disclaimer:

There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that we will never ask for your financial information at any part of the interview process including the post-offer stage, and will only correspond through @hingehealth.com domain email addresses.

If you encounter any suspicious activity, we recommend you cease all communication with the individual and consider reporting them to the U.S. FBI Internet Crime Complaint Center. If you would like to verify the legitimacy of an email you received from our recruiting team, please forward it to security@hingehealth.com

*Please do not send resumes via email*